Privacy Policy – Dealerpace

Effective Date: October 1, 2024

1. Introduction

Dialsoft LLC (“we,” “us,” or “our”) operates the website dealerpace.com (the “Site”) and provides IT support services, including a ticketing system for IT requests. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site and use our Services.

2. Information We Collect

We may collect personal information that you provide directly to us when you register, log in, or interact with our ticketing system and web services. This may include:

Name
Email addresses
Phone number
Company name
Any other information you provide

We may also collect certain information automatically when you use our Site, such as your IP address, browser type, and usage patterns.

3. Use of Your Information

We use the information we collect for various purposes, including:

To provide and maintain our services
To manage your account and provide customer support
To send you SMS notifications for two-factor authentication (2FA)
To improve our website and services
To comply with legal obligations

4. Disclosure of Your Information

We do not sell or rent your personal information to third parties. Additionally, no personal or mobile information will be shared with third parties/affiliates for marketing/promotional purposes. We may share your information with:

Service providers who assist us in operating our Site and providing our services
Law enforcement or regulatory authorities if required by law
In the event of a merger, acquisition, or sale of all or a portion of our assets

5. Security of Your Information

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to protect your information, we cannot guarantee its absolute security.

6. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your personal information
Withdraw your consent for processing your personal information

To exercise these rights, please contact us using the contact information below.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with a new effective date. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Dialsoft LLC
23 Everment Rd, Wharton, NJ 07885
marc@theitguy.com
(800) 888-8026